To process a return for a credit please submit an RMA request below.
* All return requests must be submitted within 30 days of original purchase
* All returns must be post-marked with an authorized RMA # within 10 days of RMA authorization
* Return for credit must be accompanied by a valid order confirmation number from PopshineCases.com
* To be able to receive a refund, all products must include all original materials and be in new condition
* Shipping charges are non-refundable. Popshine does not cover international shipping costs. For international shipping costs, the buyer is responsible.
* For damaged or defective products a photo submission which clearly shows the product's damage/defect is required with the RMA form.
* All returns have a 20% restocking fee
* For all non-defective returns the customer is responsible for all shipping fees

To request an RMA for a return for credit or warranty service please submit the information listed below & photos **if applicable via email to info@thepopshine.com with the email subject: RMA REQUEST.
* Please resize photos down 1MB.
It is required that your RMA # be marked clearly on the outside of the packaging for processing.
Required RMA request information.
* Name
* Current Shipping Address
* Proof of Purchase such as order ID, PDF or Screenshot of your order confirmation from an Authorized Popshine Dealer.
* Reason for return
* Product Name (Please be specific: Series Name, Device For, Color)
* "I (Enter Your Name) have read and understand the above Warranty/Return Policy"


To nalize your RMA request please include the statement with your name above to acknowledge the terms and conditions of the RMA approval.
After submitting your form, please allow 2-5 business days for processing. If approved, you will receive an email from info@thepopshine.com with your RMA # and further instructions on how to complete your request.
Products should be returned to the following address:


Popshine Cases, Inc,
RMA# (YOUR RMA#)
1661 Tennessee Street Unit 3H
San Francisco, CA 94107

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